Last Updated: May 5, 2024
At Stride Labs L.L.C.-F.Z., headquartered at The Meydan Hotel, Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E, we are committed to safeguarding your privacy and ensuring that your personal data is protected. This Privacy Policy applies to all products, services, and websites offered by Stride Labs L.L.C.-F.Z., except where otherwise noted. We refer to those products, services, and websites collectively as the "services" in this policy.
We are a digital wellness mobile application designed to promote physical activity and social interaction through gamified challenges and rewards. This policy details how we handle your personal information when you use our Stride services, including:
Unless specified otherwise, this Privacy Policy does not apply to third party products or services or the practices of companies that we do not own or control.
a. Information You Provide to Us:
b. Information We Collect Automatically:
c. Information from Third Parties:
We use the information we collect for various purposes, including to:
a. With Service Providers:
We share information with third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, information technology, customer service, email delivery, and auditing services. These service providers are authorized to use your personal information only as necessary to provide these services to us.
b. For Legal Reasons:
We may share information about you if we believe that disclosing the information is necessary to:
c. With Your Consent:
We may share information with companies, organizations, or individuals outside of Stride when we have your consent to do so.
a. Access and Updates to Your Information:
You have the right to request access to the personal information we hold about you and to ask for your information to be corrected, updated, or erased. You can usually do this using the settings and tools provided in your account.
b. Data Portability:
You have the right to receive a copy of your personal data in a structured, machine-readable format.
c. Objections and Restrictions:
You have the right to object to our processing of your personal data or ask us to restrict processing of your personal data.
d. Withdrawal of Consent:
If we are processing your personal data based on your consent, you can withdraw your consent at any time by changing your account settings or sending us communication specifying which consent you are withdrawing.
e. Complaints to Authorities:
You have the right to complain to a data protection authority about our collection and use of your personal data. For more information, please contact your local data protection authority.
Right to Withdraw Consent: You have the right to withdraw your consent at any time where Stride relied on your consent to process your health-related information.
Rights Related to Automated Decision Making: You have the right to request human intervention in any automated processes we use to analyze your health data for offering personalized fitness programs.
At Stride Labs L.L.C.-F.Z., we take the security of your data very seriously. We implement appropriate technical and organizational measures to protect personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. This includes using encryption when collecting or transferring sensitive data, such as credit card information.
Despite our efforts, no security measures are completely impervious, so we cannot guarantee the absolute security of your personal information.
We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.
Specifically, our servers are located in Dubai, U.A.E, and our third-party service providers and partners operate around the world. This means that when we collect your personal information, we may process it in any of these countries.
However, we have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Policy. These include implementing the European Commission’s Standard Contractual Clauses for transfers of personal information between our group companies and third-party service providers and partners, which require all parties to protect personal information they process from the EEA in accordance with European Union data protection law.
We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.
We will obtain your consent to any material Privacy Policy changes if and where this is required by applicable data protection laws.
You can see when this Privacy Policy was last updated by checking the “last updated” date displayed at the top of this Privacy Policy.
At Stride, we believe privacy is a fundamental human right. No matter where you are in the world—Europe, the United States, Latin America, the Middle East, Africa, Japan, Asia Pacific, or elsewhere—you have the following rights regarding your data:
To exercise any of these rights, please visit our Privacy Settings page directly through the Stride app, or contact us via email at hello@stride.social. We provide educational resources on privacy rights in our Help Center to help you understand and manage your data effectively.
We respond to all requests from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.
Our Services may include social media features, such as the Twitter Like button, and widgets, such as the "Share This" button or interactive mini-programs that run on our Services. These features may collect your IP address, which page you are visiting on our Services, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Services. Your interactions with these features are governed by the privacy policy of the company providing it.
Our Services are not directed to individuals under the age of 18. Stride is committed to protecting the privacy of children. Although our app promotes physical activity suitable for all ages, we do not intentionally collect personal information from children under the age of 16 without parental consent. If it comes to our attention that we have collected personal data from a child under 16, we will take steps to delete the information as soon as possible, unless consent is given by the child’s guardian.
If you have any questions or concerns about our use of your personal information, please contact us at:
Stride Labs L.L.C.-F.Z.
The Meydan Hotel, Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E
P.O. Box No: 9305
You can also contact our Data Protection Officer at the same address.
We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy. If you believe that we have not been able to assist with your complaint or concern, you have the right to make a complaint to the data protection authority of your country.
This concludes our Privacy Policy. We appreciate you taking the time to read it.